FAQ

How To Pay for my order?

Please find full detailed instructions on how to send interac e-transfers here.

I Have not received emails for my orders?

The first step to see if emails are getting into your inbox is to check you SPAM or JUNK folder. If you both folders are empty please contact us here.

I have not received a tracking number.

If you have not received a tracking number in your completed email, or if the tracking is not working please contact us here and we will look into it for you.

I have not received my package.

King Cobra Concentrates is not responsible for any seized or stolen packages, however, if your tracking number has resulted in a NOT DELIVERED status, please contact us here and we will resolve the issue. Please understand that our terms of service states that the buyer assumes all risks in the case that a package is seized.

How long does it will it take for package to be delivered?

You can expect your package anywhere from 1-3 business days. You can always track your package to see where it is and what the status is.

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